The SEA Advantage — Total Quality Involvement & Zero Defect Plan
SEA strives to continually improve its processes by focusing on root causes. Our quality team uses specific controls as defined by AS9100 to ensure the highest level of delivery and control. Our quality programs have resulted in:
- Outstanding Customer Service
- Reduced Return Material Authorizations
- Increased Company Throughput
- Lower Cost
- Improved Employee Performance
SEA employs the most comprehensive inspection of incoming product in the industry. All cartons are checked for correct count and damage. Every lot number is matched with date of manufacture, certificate of conformance, and test reports are pulled for the material to ensure traceability. SEA maintains test reports all the way to 1988. Samples of material are checked by our highly trained and diligent quality control team to ensure the outside diameter of the wire and stranding are to specification. We take extra care to make sure you are receiving the product you expect. At SEA we strive to get it right the first time, every time. Our quality team hand delivers all air freight and hot, so you receive your product correctly and on time.
SEA is now AS9100 certified. SEA has standardized its management system to meet the requirements of AS9100 to provide consistent service to the aerospace industry. Our single goal is to improve quality and safety while reducing cost and waste.